1. How do I know which model is suitable for my bricks?
A: Please inform us your brick sample pictures or brick drawings , we will suggest you our suitable types for your reference.
2. What is your package for shipment?
A: Usually safety export package(steel box) for LCL,Nude package for full container. or as customer's requirements.
3. How long about the delivery time?
A: The delivery time shall be determined according to the type,Within 15-25 days after received deposit usually.
4. What certificate can you provide?
A: We can provide Certificate ISO9001-2008, CE.
5. How long is your warranty terms?
A: Our Warranty terms is 1 years guarantee.
6. What is the useful life of your machine?
A:usually 8-10 years
7. What is your price term,payment term and Transport way?
A: Price Terms: EXW, FOB QINGDAO ,You can choose the one which is the most convenient or cost effective for you.
Payment Terms: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shipment.
Transport way: By shipment
8. What is your after sale service?
A: If needed, we will support field installation and training services by our engineer in buyer's place (about 7-10days), buyer
Should support the engineer's salary by the day and the round-trip tickets.